Grey Matter Data (“GMD”) is committed to protecting the privacy rights of all persons with whom it deals. We
will take every step to maintain the confidentiality of your personal information. This Privacy Policy applies
to your use of the CLICKHEAT&AIR.ca and CLICKHEAT&AIR.ca (“CLICKHEAT&AIR”) websites. This Privacy Policy governs
CLICKHEAT&AIR’ collection, use and/or disclosure of an individual’s personal information.
Accountability
CLICKHEAT&AIR is accountable for all personal information under its care and control. CLICKHEAT&AIR’ Privacy
Officer is designated as the person responsible for the Privacy Policy and for the personal information received
by CLICKHEAT&AIR. The Privacy Officer can be reached as follows: by email at info@CLICKHEAT&AIR.com, or by mail
at 100 York Boulevard, Suite 600 Richmond Hill, Ontario, Canada, L4B 1J8: Privacy Officer.
Any questions relating to CLICKHEAT&AIR’ handling of personal information should directed to our Privacy
Officer.
Purpose
CLICKHEAT&AIR’ websites (collectively the “Website”) are used by individuals (“users”) who are interested in
obtaining mortgage loans and/or credit cards. As a result, CLICKHEAT&AIR makes the personal information provided
by users available to mortgage brokers and financial institutions in order to assist users in obtaining mortgage
loans and/or credit cards.
CLICKHEAT&AIR is required to collect and use personal information in order to provide its services, to
administer and process customer surveys, special promotions and other marketing activities, as well as other
internal administrative functions. As a result, personal information can be collected when you use our website.
This can include your name, the size of the mortgage loan or credit card you wish to obtain, your salary range,
total annual income, address, telephone number, email address and postal code.
Your IP address, your computer’s operating system, the browser type and language are automatically collected
each time you use the Website. Moreover, the identity of the website you came from will also be collected, as
will your web request and the date and time of your visit and the site pages visited. Other information such as
your name, address, and e-mail address (“contact information”) is collected in order to allow us to administer
the Website, to identify and contact users and in order to conduct Website maintenance. For audit and other
internal and administrative purposes CLICKHEAT&AIR may also keep a record of all information you contribute to
the Website.
The Website will also use cookies to keep track of your activities and behaviour while on the Website. When you
visit the Website, we send one or more cookies – a small file containing a string of characters – to your
computer that uniquely identifies your browser. Most browsers are initially set up to accept cookies, but you
can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you refuse or delete
our cookies however, you will not be able to log on as an authenticated user and you will not be able to use the
Website.
How we use your personal information
Your personal information will be provided to mortgage brokers and/or financial institutions in order for you to
receive mortgage quotes and/or credit cards. We may also provide your personal information to our service
providers in order to provide you with a seamless user experience and to improve the quality of our services. We
will not disclose your personal information to other people or non-affiliated companies, except in the limited
circumstances described in this Privacy Policy or with your consent.
While CLICKHEAT&AIR will not conduct credit reports on the websites’ users, it is possible that a mortgage
broker or a financial institution may do so. As a result, you consent to a mortgage broker or financial
institution obtaining your credit score and related information from a credit reporting agency. Furthermore, if
a user is contacted by a mortgage broker and/or financial institution it will be the Privacy Policy of the
mortgage broker and/or financial institution which applies and not CLICKHEAT&AIR’ Privacy Policy.
CLICKHEAT&AIR may also provide personal information to third parties who may provide services on CLICKHEAT&AIR’
behalf such as responding to customer inquiries, processing data, conducting special promotions and marketing
activities and other administrative functions. In all instances, CLICKHEAT&AIR will only provide personal
information to third parties on an “as needed” basis and provided that such third parties agree to be bound by
this Privacy Policy.
In the event of a transaction involving the sale of some or all of CLICKHEAT&AIR, personal information will
generally be one of the transferred business assets and thus will become subject to a different Privacy
Policy.
Limits for Collecting, Using, Disclosing and Retaining Personal Information
CLICKHEAT&AIR, unless required or permitted by law, does not collect, use or disclose personal information,
except when it has obtained consent.
In all cases, CLICKHEAT&AIR limits the amount and type of information collected to that which is necessary to
meet the purposes described above. CLICKHEAT&AIR undertakes to keep all personal information it collects
strictly confidential. CLICKHEAT&AIR will only retain personal information for the duration of its intended use
or as otherwise required by law. Thereafter, all personal information that does not have a specific purpose or
that no longer fulfills its intended purpose will be destroyed in a secure fashion.
As mentioned above, CLICKHEAT&AIR may provide personal information to third parties who may provide services on
CLICKHEAT&AIR’ behalf such as responding to client inquiries, processing data, conducting special promotions and
marketing activities and other administrative functions. In all instances, CLICKHEAT&AIR will only provide
personal information to third parties on an “as needed” basis and provided that such third parties agree to be
bound by this Privacy Policy.
Links
Our website may contain links to other websites of interest. However, once you have used these links to leave
our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible
for the protection and/or privacy of any information that you provide while visiting such sites. Also, please be
advised that such websites are not governed by this Privacy Policy. You should exercise caution and review the
Privacy Policy of any website you may link to.
Safeguarding Personal Information
CLICKHEAT&AIR respects individual’s privacy and will protect that privacy as vigorously as possible.
CLICKHEAT&AIR stores personal information in electronic and physical files that are secure and to which access
is restricted.
Accuracy of Personal Information
CLICKHEAT&AIR also makes every effort to keep all personal information it holds, including contact information
and financial information, accurate, complete, and current. CLICKHEAT&AIR will update any changes to personal
information when received from you through the Website. If CLICKHEAT&AIR holds personal information about an
individual which can be established by the individual to be inaccurate, CLICKHEAT&AIR will take reasonable steps
to correct it.
Consent
By using the CLICKHEAT&AIR’ Website you consent to the uses indicated in this Privacy Policy. Should you chose,
at any time, to withdraw your consent please immediately contact CLICKHEAT&AIR’ Privacy Officer in writing to
advise of this decision.
If CLICKHEAT&AIR requires personal information for a new purpose, it will seek consent for such new use.
Access to Personal Information
You have the ability to access all your personal information on the Website at any time. If you have any
questions regarding the personal information held by CLICKHEAT&AIR, you should, in writing, contact
CLICKHEAT&AIR’ Privacy Officer. CLICKHEAT&AIR will respond to any written requests within 30 days of receiving
written notice. CLICKHEAT&AIR will keep records of enquiries and/or objections and will document their
resolution. CLICKHEAT&AIR will conduct all investigations in a timely, fair and impartial manner.
Changes to the Privacy Policy
CLICKHEAT&AIR reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to
this Privacy Policy, we will post such changes on the Privacy page of the Website. CLICKHEAT&AIR will obtain the
necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal
information for purposes other than those to which consent has been obtained unless otherwise required or
permitted by law.
